Privacy policy

Use Of Personal Data

When using our webshop, we obtain data from you. That can be personal data. We only store and use the personal data that are performed directly by you, in the context of the service performed by you, of which it is clear when stated that they are performed to us. We use the following information for the purposes set out in this privacy statement: Name and address details phone number Billing address E-mail address Payment details Sex date of birth

Register

You must first register with the settings of our webshop. After registration, we save via the username you have chosen. We keep this information so that you do not have to re-enter it every time and so that we can start in the context of the execution of the agreement. We will not provide your usage data to third parties, unless this is necessary in the context of the implementation of the agreement that you have complied with. In case of a suspicion of misuse of personal data from our webshop, we can hand over the case.

Handling Order

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Commercial Break

In addition to the information on our website, we can also inform you about our new products and services: by mail; by email; through social media; by phone.

Contact Form And Newsletter

We offer via our webshop the possibility to ask questions by means of a contact form, where you are asked to fill in various details to handle your question. You choose which data you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail require for the complete answering and processing thereof. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your email address will be automatically added to the list of subscribers.

Location Details

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the moment. This (location) data can also be stored and processed by the provider of, for example, the navigation/maps software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.

Email Marketing Notification

With your permission, we may send you emails about our store, new products and other updates.

Text Marketing Notification

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Publication

We do not publish your customer data.

Ads

Our web store shows advertisements.

Provision To Third Parties

We can pass on your data to our partners. These partners deliver tailor-made advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners may use your data for their own marketing purposes.

Cookies

Cookies are used on our web store. Cookies are also placed via third parties engaged by us. When you visit our web store for the first time, a notice is displayed in which we explain why we use cookies. We regard your further use of our web shop as consent to this use of cookies. You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally. We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have concluded a processor agreement with Google to make agreements about the handling of our data. We also allow Google to use the obtained Analytics information for other Google services, and finally we anonymize the IP addresses.

Security

We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures: Access to personal data is protected with a username and password; We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data; We keep logs of all requests for personal data.

Retention Terms

The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the seven-year fiscal retention obligation for payment data).

Third Party Sites

This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes To This Privacy Statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Access And Change Your Data

For questions about our privacy policy or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. If you want to view the personal data that Belmaru™ has recorded about you or if you want to change data because it is incorrect or incomplete, or if you want to have it removed or protected, you can contact Belmaru™ by e-mail, via email address hello@belmaru.com. Belmaru™ will inform you within four weeks which personal data it processes about you and whether it will or can comply with any request for removal, blocking or improvement. To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 16.

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by email at hello@belmaru.com.